Shipping Policy

A legal Disclai​mer

 

At African Pure Organics, we are committed to delivering your orders safely, efficiently, and on time. Please review our shipping policy below for details on processing, delivery, and handling.

 

Order Processing

• All orders are processed within 2–5 business days after payment confirmation.

• Customized or bulk export orders may require additional processing time, depending on the product and quantity.

• You will receive a confirmation email with tracking information once your order has been shipped.

 

Shipping Methods

• We ship both domestically and internationally through trusted courier services and freight forwarders.

• Shipping methods may include air freight, sea freight, or express courier depending on your order size and destination.

• Delivery timelines vary depending on the shipping method and destination country.

 

Shipping Timeframe

• Local Deliveries (within Ghana): 2–5 business days.

• International Shipping (by air): 7–14 business days.

• International Shipping (by sea): 4–8 weeks, depending on destination port and customs clearance.

 

Shipping Costs

• Shipping costs are calculated based on weight, volume, and destination.

• For bulk orders, customers may request a custom shipping quote before placing an order.

• Customers are responsible for any import duties, customs fees, or taxes imposed by their country.

 

Tracking Orders

• Once your order has been shipped, a tracking number will be provided via email.

• Customers can monitor their shipment’s progress through the courier’s website or freight provider.

 

Damaged or Delayed Shipments

• While we take every precaution to ensure safe delivery, African Pure Organics is not responsible for delays caused by customs, weather conditions, or courier services.

• If your shipment arrives damaged, please contact us within 48 hours of delivery with photos of the package and product for resolution.

 

Contact Us

For shipping inquiries, custom orders, or assistance with your delivery, please contact us at:
📧 info@africanpureorganics.com